Problems:
Difficult to navigate website
Lack of customization online
Too many flower ordering site options
Overwhelming amount of options to look through
Solutions:
Simplified design for fast navigation
Highlight company values and customer service that sets them apart from the competition
Organize arrangements by theme and provide customization options to make each style unique to the customer
The overwhelming quantity of floral arrangements make it difficult and time consuming to narrow selections.
Users would like to be able to customize arrangements they like to meet their budget and style needs.
Websites are difficult to navigate with too many buttons, and directions to go in.
I eliminated the need to scroll during the checkout process so that the user has clear visibility to all of their information at once.
I added arrows to the image carousels to help users better understand how to scroll through images.